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Fortune Panda Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Fortune Panda Casino. By visiting the website, creating an account or using any service, you confirm that you have read, understood and accepted these terms. Please read them carefully before playing.
1. General terms and eligibility
These Terms & Conditions apply to the use of Fortune Panda Casino, including its website, games, account services, payment functions, promotional offers and related content. They should be read together with any additional rules, notices or conditions shown on the website or provided in connection with a particular game or offer. If a specific promotion or game rule conflicts with these terms, the specific rule may apply to that promotion or game.
You must be legally permitted to participate in online gambling in the place where you live and access the service. You are responsible for checking the laws that apply to you before registering or playing. Fortune Panda Casino does not invite people to use the service where online gambling is unlawful or restricted. Access may be limited or unavailable in some locations.
You must meet the applicable minimum age requirement before opening an account or playing. Age and identity verification may be required at registration, during account use or before funds can be withdrawn. An account must be used only by the person whose details were provided during registration. You must not allow another person to access or use your account.
- Provide accurate, current and complete information when registering.
- Keep your account details and login credentials secure.
- Tell Fortune Panda Casino if any information connected with your account changes.
- Use only payment methods that belong to you or that you are authorised to use.
- Comply with all applicable laws, these terms and any game-specific rules.
You may have only one account unless Fortune Panda Casino expressly allows otherwise. Duplicate, linked or misleading accounts may be reviewed and may be closed. If an account is opened by mistake or in breach of these terms, access may be suspended while the account and related activity are assessed.
2. Accounts, verification and account security
Fortune Panda Casino may carry out checks to confirm your identity, age, address, payment information and eligibility. You may be asked to provide documents or other information for these checks. Information supplied must be genuine, readable and current. Until verification is completed, certain account functions may be restricted, including deposits, gameplay or withdrawals.
You are responsible for protecting your username, password, devices and other account access details. Do not share your login information or leave your account accessible on a shared device. You should notify Fortune Panda Casino promptly if you suspect that your account has been accessed without permission, your credentials have been lost or your account information may have been compromised.
An account may be suspended, restricted or closed where required for security, compliance, responsible gambling, fraud prevention or other legitimate reasons. This may include suspected underage gambling, identity concerns, payment irregularities, collusion, manipulation, unlawful activity or a breach of these terms. You must not attempt to bypass a restriction by opening another account.
If you ask to close your account, any applicable account closure or self-exclusion process will be handled in accordance with the relevant procedure. You should not create a new account while a self-exclusion or other restriction is active. Account closure does not remove obligations that arose before closure, including obligations relating to verification, transactions or suspected misuse.
3. Deposits, gameplay and withdrawals
Deposits must be made using an available payment method shown on the website and must be made for your own use. You must not use a payment method belonging to another person without appropriate authorisation. Payment providers may apply their own terms, fees or processing requirements. Fortune Panda Casino may decline, reverse or review a transaction where it cannot be properly verified or processed.
You should only deposit money that you can afford to lose. Gambling outcomes are uncertain, and no result is guaranteed. You are responsible for checking the stake, game, balance and transaction details before confirming play. Once a game round or transaction has been accepted by the system, it may not be possible to cancel or amend it.
Game results are determined by the applicable game system and rules. If a technical error affects a game, account balance, transaction or result, Fortune Panda Casino may take reasonable steps to correct the error and may void or adjust affected activity where appropriate. A game may be interrupted for maintenance, updates, security reasons or circumstances outside reasonable control.
Withdrawals may be subject to account verification, transaction checks, applicable game rules and any conditions clearly shown at the time of play. A withdrawal may be delayed, declined or returned where information is incomplete, a payment method cannot receive funds, activity requires review or the request does not comply with these terms. Any applicable fees, limits or processing conditions will be communicated through the relevant account or payment process rather than implied by these terms.
You must not use the service for money laundering, fraud, financing unlawful activity or any other improper purpose. Suspicious activity may be reported or handled as required by applicable law. Fortune Panda Casino may retain or provide information to relevant parties where necessary for legal, regulatory, security or payment purposes.
4. Promotions, responsible gambling and acceptable use
Promotions, bonuses, competitions and other offers are subject to their own terms. Those terms may include eligibility requirements, participation rules, expiry conditions, wagering or playthrough requirements, game restrictions, maximum values and withdrawal conditions. You should review the full offer terms before participating. If an offer is unavailable to you or has expired, it must not be treated as available.
Fortune Panda Casino may correct an obvious error, withdraw an offer, limit participation or cancel promotional benefits where an offer has been misused, claimed in error, affected by a technical issue or obtained through conduct that does not comply with the relevant terms. Promotional activity must not be used to create multiple accounts, circumvent limits or manipulate game outcomes.
Responsible gambling
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget and time limit before you play, take regular breaks and never gamble with money needed for essentials. Do not gamble when affected by alcohol, drugs, stress or other circumstances that may affect your judgement.
- Do not chase losses or increase stakes to try to recover money.
- Consider using available deposit, spend, loss or session controls.
- Take a break or request account restrictions if gambling stops being enjoyable.
- Seek support from an appropriate gambling-help service if you are concerned about your behaviour.
- Never ask another person to gamble on your behalf or use your account.
You must use the website lawfully and responsibly. You must not interfere with its operation, introduce malicious code, exploit a vulnerability, use automated systems without permission, reverse engineer restricted parts of the service or attempt to gain unauthorised access. You must not publish or transmit content that is unlawful, threatening, abusive, misleading or harmful.
5. Website content, liability and changes
The website, games and related information are provided subject to availability. Fortune Panda Casino aims to keep information accurate and current but does not guarantee that the website will always be uninterrupted, error-free, complete or suitable for every purpose. Maintenance, telecommunications failures, device problems, software errors and events outside reasonable control may affect access.
You are responsible for your internet connection, device, software, security settings and any costs charged by your internet or mobile provider. You should use appropriate security software and keep your operating system and browser updated. Fortune Panda Casino is not responsible for loss caused by your failure to protect account access details or by unauthorised use resulting from your actions or omissions.
Website text, graphics, trademarks, software and other materials may be protected by intellectual property rights. You may use the website for personal, lawful purposes only. You must not copy, reproduce, alter, distribute, sell or commercially exploit website content without permission, except where permitted by law.
To the extent permitted by applicable law, Fortune Panda Casino is not liable for indirect, incidental or consequential loss arising from use of the website or inability to access it. Nothing in these terms excludes or limits rights, guarantees or responsibilities that cannot lawfully be excluded or limited under Australian law. Where a limitation is not permitted, it applies only to the maximum extent allowed.
These terms may be updated from time to time to reflect changes to the service, legal requirements, security practices or operating procedures. The latest version will be made available on the website. Continued use after an update means that you accept the revised terms. If you do not agree with a change, you should stop using the service and follow the available account closure process.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that it has been waived. These terms, together with applicable promotion rules, game rules, privacy information and other notices provided on the website, form the agreement governing your use of the service.